When Dave and I were in our early 20s, our hot dates on Saturday nights were down the road at Tom Young’s auction where we bought used furniture and homesteading tools – everything from a butter churn to a wagon. Around midnight, Tom’s 10-year old daughter, Charlotte, took in the cash and gave us our change. Everyone wanted to pay all at once and her personable efficiency amazed me. Little did I know that she’d end up running the show here at Leadership that Works.

In 1997 she taught a class on desktop design and about a year later she came on as our bookkeeper. Soon she was wearing many hats and taking on a wide range of responsibilities. She still does all the accounting, designs our brochures, the website, and the learning management system, and somehow manages to coordinate all the logistics.

She’s the pastor at our local church, so it’s not easy to question her integrity, but I simply don’t believe her when she says she only works 40 hours a week. How can she possibly get so much done in so little time?

But what I love most about Charlotte is that she fills in wherever she sees a need. Because we’re all a bunch of visionaries here at Leadership that Works, the most important thing she does is rein us in and keep us focused. Our strategic planning meetings are wild, fun and productive thanks to her gentle leadership. Although her title is Director of Administration, it’s becoming clear to me that she acts more as our CEO, except that she is so much more!

I don’t usually use the word “should” but I firmly believe that everyone should have a Charlotte! Even though there’s only one of her in all time… but she does have twin girls finishing high school, so that’s as close as we’re going to get to cloning her. What a gift she has been in my life and for all of us here at Leadership that Works.


About the author:

441 Martha Lasley is a founder of Coaching for Transformation, an accredited coach training program and ChangeMakers, a year-long facilitation training program. She creates results-oriented programs that inspire, motivate, and transform. “I surround myself with people who take risks and look for new ways of doing things; we explore both the solid ground and the edges of transformation.”

Martha is a certified trainer in Nonviolent Communication and is a professional member of the Indian Society for Applied Behavioral Science. She has written three books: Courageous Visions; Facilitating with Heart; and Coaching for Transformation.